Repsol Sport Centre is closed until further notice.
In an effort to contain the spread of COVID-19, the City of Calgary is closing all Calgary Sport & Recreation centres, and as such Repsol Sport Centre is now closed.
We understand our Members, 10/30 Day card holders, program registrants and stakeholders have many questions, and we are working diligently to answer them, and prepare mitigation plans.
Trust we will take the best course of action and do right by our community, however we require your patience as we assemble our teams remotely to assist you. In the meantime, let's all do our part to help stop this pandemic in its tracks – calling for cooperation, patience, hand washing and, yes, isolation. We can do it.
The below communication was sent out today (Monday, March 16) with updates that pertain to your situation. If you did not receive our enewsletter, be sure to check your spam or junk mail.
All Spring Break Camps are cancelled. You will receive a full credit on your account that can be used at a later date towards future camps and or programs.
Aquatic Programs - Winter 2020
We will be cancelling all existing and future Winter 2020 Programs including the following.
- Parent and Tot 1, 2 and 3
- Preschool 1, 2, 3, 4 and 5
- Swimmer 1, 2, 3, 4, 5 and 6
- Rookie, Ranger, and Star Patrol (Swimmer 7, 8, 9)
- Junior and Senior Lifeguard Club
- Junior Masters Swim Club
- Junior Master Stroke Proficiency and Stroke Clinics
- Mermaid and Merman Lessons
- All Private Lessons, Including One-Off Private Lessons
- Adult Beginner, Intermediate, and Advanced
- Bronze Star, Medallion, and Cross
- National Lifeguard & AEC
- Standard First Aid and CPR-C Recertification and Full courses.
- Lifesaving and Swim Instructor Programs
All listed programs will be given pro-rated credits for the remaining classes after March 15.
Aquatic Programs - Spring/Summer 2020
All Aquatic Programs beginning April 6 or later will not be cancelled at this time. Should the facility foresee closures past April 6th the Aquatics Leadership team will send out communication. Should you elect to withdraw, we will honour the request, however will be unable to hold your spot in the program. We continue to accept new registrations for Spring and Summer 2020 programs online only.
Please visit our website for ongoing updates regarding the facility closure. If you have any questions please contact us at email@example.com.
Repsol Sport Centre will extend the expiry date of any Personal Training session purchased for the duration of the facility closure.
As an added value, your trainer will be in contact with you by end of day March 20th to offer you a 2 week customized work out plan that you can complete at home.
Congrats on making it just over the half way point. We appreciate your commitment to the challenge and we are very sorry to have to cancel the challenge and its prizing.
Repsol Sport Centre will honour the remaining number of sessions and carry them forward as regular personal training sessions once we reopen. You are not required to contact us. Upon our reopening, our trainers will contact you directly to reschedule your sessions. As a thank you for your continued commitment to us, your trainer will also provide you with a 2 week customized work out plan by Friday March 20 so that you may continue to keep fit, and work out from home.
Alternatively, you can request a prorated refund based on the number of sessions remaining. Please contact our Fitness & Training Manager, Ben Paradis at firstname.lastname@example.org.
We will be cancelling the following Winter 2020 Programs
- Warrior Muay Thai Kickboxing
- Round One Kickboxing
You will receive a pro-rated credit for the remaining classes after March 15. Any credits can be used for future classes with Philip Ndugga.
We will be cancelling all Winter 2020 Programs. You will be given pro-rated credit for all sessions remaining after March 15.
All programs beginning April 6 or later (Spring 2020) will not be cancelled at this time. Should the facility foresee closures past April 6th I will send additional communication. Should you elect to withdraw, we will honour this request, however will be unable to hold your spot in the program. We continue to accept new registrations for Spring and Summer 2020 programs online only.
Tri & Endurance Club Pass Holders/Customized Coaching
Repsol Sport Centre will freeze your Club Pass/Customized Coaching package until we are fully re-open. You will not be charged for April 1, or any future monthly payments during our closure. There is no requirement to contact us, as this will be done automatically.
Preschool for Active Living (PAL)
Repsol Sport Centre will freeze your payment until we fully re-open. You will not be charged for April 1, or any future monthly payments during our closure.
There is no requirement to contact us, as this will be done automatically.
As pre purchased Childcare hours have a 2 year expiry date, you can restart upon our re-opening. We will also extend the expiry date for the length of time we are closed.